SUPERFAMILY User Support
Free email support is provided for any technical
or scientific aspect of the SUPERFAMILY web site, ftp site, database, web
service, downloads and core scripts.
You can contact us by email
or via the feedback form below.
We try to deal with queries as quickly as possible. For problems that will
take longer periods of time to resolve, we will endeavor to keep you informed
We are happy to run new genomes, or large sequence
collections. Domain assignment results can be provided in text files, or loaded onto the
SUPERFAMILY web site where they can optionally be password protected.
Please contact us if you are interested in adding, or
exchanging, web site links to relevant resources.
Thank you very much for taking the time to send us your comments.
We are very grateful for anything you might have to say as it is your feedback which helps us to improve, adapt, and fix bugs.
If you think you may have found a problem, but are not sure, then please don't be shy. We'd much rather receive reports than not.
Equally, if you would like to see additional services or links please let us know and we will endeavour to include them in the future.
The SUPERFAMILY web server and database undergo constant modifications and improvements.
Alternatively, you can reach us by email at firstname.lastname@example.org.